Billiards
| Q | My Billiard table says that it has a limited warranty on the surface. What is it? |
| A | Limited Warranty As described in and as limited by this Limited Warranty, Sportcraft, Ltd. (the “Company”) warrants the Product to be free from defects in workmanship and materials under normal use and conditions FOR A PERIOD OF ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE in the United States and Canada pursuant to the terms hereof. To the extent the Product contains a Therma-Slate playing surface, it is entitled to the additional benefit of the Sportcraft Therma-Slate Warranty. Product Registration Card The Product Registration Card must be filled out completely and mailed to the Company at the address printed on the card within 10 days from the date of your purchase of the Product. What Is Covered Except as provided below, this Limited Warranty covers all defects in materials and workmanship in Replaceable Parts. A list of Replaceable Parts can be found on the parts re-order form page of the instruction manual. Parts not listed on the re-order form are not replaceable. Table tops, playing surfaces (including any felt or cloth covered areas) and main frames are not covered. This Limited Warranty is void if the Product is: • Damaged through improper usage, negligence, misuse, abuse, transportation damage, acts of nature, or accident (including failure to follow the instructions supplied with the Product) • Used in commercial applications or rentals • Modified or repaired by anyone not authorized by the Company. What Is Not Covered In addition to items which are not considered Replaceable Parts, this Limited Warranty does not cover expendable items such as batteries, light bulbs, fuses, accessories, cosmetic parts and other items that wear out due to normal usage, including any felt or cloth covered areas of the playing surface. What The Company Will Pay For If during the one year Limited Warranty period, any Replaceable Part of the Product is found by the Company to be defective, the Company will, at its option, repair the Product, replace |
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| Q | My Billiard table says that it has a 10 Year Therma-slate Warranty on it. What are the details of the warranty? |
| A | SPORTCRAFT® ADDITIONAL THERMA-SLATE WARRANTY Congratulations on your purchase of a Sportcraft table game containing a Therma-Slate playing surface! The Therma-Slate playing surface of the Sportcraft table game is warranted to you as the original purchaser of the Sportcraft table game, in addition to the terms of Sportcraft’s standard one (1) year Limited Warranty. Subject to the limitations and conditions of Sportcraft’s standard Limited Warranty, Sportcraft warrants, for a prorated period of ten (10) years from the date of original purchase in the United States and Canada, that the Therma-Slate playing surface of your Sportcraft table game will remain flat as described below. If during the ten (10) year period following your purchase of the table game product, the Therma-Slate playing surface is found not to be flat, within a tolerance of plus or minus 30/1000 of an inch as measured from any flat plane of the Therma-Slate playing surface, Sportcraft will, at its option, either replace the table game with a new table game (either the same or an equivalent model) or refund a prorated portion of the original purchase price. The prorated portion of the original purchase price will be the amount of the original purchase price less 10% for each year since the date of original purchase. The felt or other cloth covering the playing surface is not included in this warranty. |
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Bounce Houses
| Q | Air is coming out of the seams. |
| A | The bounce house/water slide is created so that some air will come out of the seams. This is normal. This helps alleviate the air pressure build-up. |
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Darts
| Q | What is the proper height to mount the dartboard? |
| A | Measuring from the center of the Bull's Eye to the floor, the dartboard should be mounted at 5' 8". The "Toe-Line" should be 7' 9¼" from the face of the board for throwing distance. |
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| Q | The display shows a flashing "-F-" with a warning sound. |
| A | Check all the segments to see if there are any broken tips stuck in them. Gently pull any out with a pair of pliers, or push it through the hole using a soft tip dart into the board. The segment might just be stuck. Try wiggling the segment with your finger, you will be able to free the segment. |
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Foosball
| Q | How do you insert the rods so that the players are facing the proper direction? |
| A | There is a drawing in each instruction booklet which shows the men with their heads facing downward and their backs facing the goal. |
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| Q | How do you put the rod grips on so they do not crack/split? |
| A | Windex or soap and water solution can be placed on the rods or inside the grip, then the grip is placed on the rod and gently tapped on with a hammer while tightly holding the rod. |
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| Q | The bolts will not attach/go into the pre-mounted cross barrel nuts. |
| A | Cross barrel nuts must be properly aligned so the threads engage the bolts. Make sure the slot on the cross barrel nut is aimed at the bolt, not turned in any way. |
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| Q | Cannot get the leg holes to align when trying to put leg bolts through the cabinet. |
| A | Go back and loosen all cabinet bolts slightly to give you some "wiggle room". Tighten all bolts when assembly is completed. |
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| Q | Playfield does not slide in smoothly. |
| A | Check to be sure you have not over-tightened any screws or the Playfield is not caught by the slot. |
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| Q | How do I add new players to the player rod? |
| A | Player Requiring Nut And Bolt. 1. Remove the old player buy loosing the bolt and removing the nut from the back of the player. 2. Set the nut and bolt to the side so you do not misplace them. 3. Slide the old player off the rod. 4. Now slide the new player onto the rod into the place you removed the old player and line up the holes in the player with the holes in the rod. 5. Place the nut in the back of the player THEN thread the bolt thru the front and tighten. 6. If the replacement player has a slightly larger opening for the rod than your old player it will still work. Just make sure to put the nut in before you attach the bolt. Player Requiring Only The Bolt. 1. Remove the old player buy removing the bolt and setting the bolt to the side to reuse. 2. Slide the old player off and replace with the new player and line up the holes. 3. Replace the bolt and tighten. |
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Table Tennis
| Q | How are biscuits used in assembly of the Table Tennis Table? |
| A | The biscuits are used to hold the two quarters of one side of the table surface together. The biscuits are inserted into the slots on one quarter of the table, then the other quarter is pushed against the biscuits which were inserted in the opposite table top. Note: Finished edges on the table surface must face out. |
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| Q | What is the gap between Table Tennis Table halves? |
| A | There should be approx. a 1/2" gap between halves. |
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| Q | The white tape does not stick. |
| A | Do not stretch tape when applying, as it tends to pull off if stretched. |
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| Q | Table will not fold. |
| A | Check to be sure all the leg fasteners have the slots pointed towards the center of the table. |
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Treadmills
| Q | Treadmill has no power |
| A | 1. Check that your treadmill is plugged into a circuit of its own with no other appliance on that same outlet; check that you have plugged in the cord (looks like a phone wire) under the bottom of your console. 2. Check that you have turned the on/off switch on at the front bottom of the treadmill. Make sure you have inserted the safety key (usually red). If it is still not running take the motor cover off, this is located at the front of the treadmill and covers the motor control board (electronics), you should see a small green light on the motor control board. 3. Now unplug the treadmill and make sure the wires are connected firmly behind the on/off switch by pushing in on the wires then follow the wires to the other end to make sure they are connected, check all the white small box type parts on the electronic board (they have wires attached) push down on them to make sure they are firmly attached. 4. Check wires to the motor and to the far right located on the main frame, the speed sensor wires, it should face in towards a small round magnet inside the wheel pulley. The distance between the wheel and the sensor should be 5mm or the width of two nickels. If the distance is further than this remove the screw and hold the speed sensor closer after turning on the treadmill, if your treadmill now continues to run you will need a extension piece from us to attach to the speed sensor so it can send the signal continuously to your upper control panel or console. If the speed sensor appears to be too close to the wheel pulley it could be that the pulley has shifted from the front roller (would need a new front roller). 5. Also check for cuts or damage to the speed sensor wires and in the connecting cord (near the bottom of the side hand rail). If after checking all this and you still have no power replace the fuse (located next to on/off switch). |
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| Q | How do is the Rear Roller replaced? |
| A | 1. Take rear roller guide covers off with Phillips screwdriver in back. 2. Turn adjusting bolts counter clockwise until they come out completely. 3. Slide roller out and put new roller in lining up the holes to the hole in the rear roller guide covers. 4. Put adjusting bolts in and tighten accordingly. 5. Put roller guide covers back on. 6. If the problem persists please contact consumer services. |
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| Q | How is the Speed Sensor replaced? |
| A | 1. Make sure your treadmill is unplugged before you begin. 2. Remove the motor cover located in the front of your treadmill, it is held on by a few screws. 3. Locate your speed sensor; it is the small T shaped part with a red and black wire coming from it. 4. Remove the 2 screws in the speed sensor and remove the old sensor. 5. Place the adjustment holder on the frame with the open holes facing the pulley wheel, the prongs facing up and way from the pulley wheel. Insert the screws but don’t tighten fully. 6. Now place the speed sensor over the prongs with the square part facing the pulley wheel and the red and black wire to the far right. 7. Plug the treadmill back in and slide the speed sensor until it is 5mm from the magnet inside the pulley wheel, you may have to do this several times until you can position it so it no longer shuts down. Use 2 nickels to figure out the spacing. The width of 2 nickels is 5mm. 8. Once you find the correct position tighten the screws all the way; being careful not to touch any of the other electronics |
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| Q | The Speed Sensor doesn’t seem to work. |
| A | 1. Remove the motor cover from the machine using a Philips head screwdriver. Then remove the cover from the treadmill. 2. Locate the speed sensor, and the pulley wheel. The pulley wheel is in the end of the front roller. Across from the pulley wheel is the speed sensor. 3. Check that the pulley wheel has a magnet on it. If you see a magnet go to the next step. If the magnet is missing call for replacement. 4. Now check the speed sensor. It should be 5mm away from the magnet, if for any reason the distance is greater than 5mm the treadmill will shutdown. The distance between the speed sensor and the pulley should be equal to the width of two nickels. If the distance is greater than the width of two nickels loosen the two screws holding in the sensor and adjust the sensor. 5. If the problem persists check the black and red wire coming from the sensor for any small cuts or breaks. If there are any cuts or breaks your speed sensor needs to be replaced. 6. Finally try cleaning the tip of the speed sensor with alcohol. |
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| Q | How to adjust the Speed after Replacing the Control Panel |
| A | Whenever the console of the treadmill is replaced, the motor speed will usually need adjustment. After replacing the control panel (or the IC within it) follow these steps. MOTOR COVER MUST BE OFF!! 1. Turn the power switch ON. 2. Press speed up (+) key once for set up speed as 1.0. 3. Wait for the treadmill belt to run about 5 seconds. 4. Press UP (+) button and hold it until 10.0mph is reached. There is a “beep” at 10.0mph. Release UP (+) button. If your release the UP (+) button before it reaches 10.0mph you must start all over. 5. Press MODE button to show actual speed. It will show for 5 seconds. 6. If the actual speed value is less than 10.3 or more then 10.5 the MAX VR must be adjusted to hold the speed in this range. The MAX VR adjustment is on the motor control board. The adjustment screw is in a blue square collar. It has a small amount of glue on it that will need to be removed. A small pocketknife or screwdriver blade usually can pick the glue drop off. The blue collar has “MAX” next to it on the board. It is located on the edge on the motor side of the board. 7. If, after the adjustment, the speed will not hold in the 10.3 to 10.5 range, press the speed down button until the speed setting is below 8.0mph. Wait for the belt to slow down and then repeat step #6. Repeat until the belt speed holds in the 10.3 to 10.5 range when the speed is set for 10.0mph 8. Place a small drop of glue on the MAX VR screw to hold the setting. |
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| Q | How do I lubricate my walking belt? |
| A | LUBRICATION 1. Your deck and walking belt come from the factory ready to use. There is no need to apply any lubricant in order to start to use your new treadmill. We recommend that a small amount of the lubricant provided on your parts tray be applied approximately every 50 hours of use. 2. In order to apply the lubricant your must follow these steps: A. Unplug the treadmill from the electrical outlet. B. Loosen the belt tension a small amount by turning the roller adjustment screws at the end of the treadmill counter clockwise (to the left). Use the hex key that was provided with your treadmill. You may need to turn both these screws at least 2 full turns or more to provide the slack you need to perform the lubrication. C. When you can lift the edge of the treadmill walking belt a small distance from the deck, one inch or so, you will have enough space to apply the lubricant. D. Snip the end of the “needle” top of the silicone container with a scissors or other sharp object. Be careful not to cut off too much of the top. You need a very small opening to properly apply the lubricant. There is a cap provided to close the container after use. Push the “needle” top of the container under the belt as far as you can and apply the silicone directly to the deck. The silicone should be applied in drops or in a very thin stream. Apply the silicone the entire length of the deck on both sides of the walking belt. One application per side is all that is needed. E. Tighten the roller adjustment bolts by turning them clockwise (to the right) the exact same number of turns that you used to loosen them. You must now make sure that the treadmill walking belt is centered. F. Plug the treadmill in to the electrical outlet. G. With no one on the treadmill, start it at a slow speed, less than 2.5 MPH. Watch the belt for 30 to 60 seconds. If it is running in the center of the deck, increase the speed to 5.0 MPH and observe if it stays in the center of the deck. If |
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| Q | How do I align the handrails relative to the console? |
| A | 1. Install two upper console mounting brackets onto the back of the console LOOSELY, leaving from ¼ inch to ½ inch of thread showing on the screw end that protrudes out of the screw hole on the back of the console. 2. Slide the console over the handrails from the top toward the rear of the treadmill so that the mounting brackets go under the handrails and the console goes over the handrails. Then carefully push the lower section of the console into place by pushing the slots near the console base over the center handrail. 3. Attach each of the small bracket mounting screws through the two upper console mounting brackets and into the bottom of the handrails, and tighten the two screws FIRMLY. Secure right side (view from under console toward rear of the treadmill) first. 4. Tighten the four bracket mounting screws previously mounted loosely, thereby securing the upper two console mounting brackets firmly in place. 5. Lastly, attach the two lower console mounting brackets by first inserting the four bracket mounting screws loosely, then by inserting the two handrail mounting screws tightly. |
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| Q | How do I unlock the control panel? |
| A | 1. Press and hold the mode and stop keys 2. Remove the safety key for a second then install back into the control panel 3. Now press the speed up(+) buttton once. 4. Now release the mode and stop buttons. 5. Your treadmill should now be unlocked Be sure the treadmill is plugged in and the power switch turned on with the safety key installed. |
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| Q | Walking belt maintenance. *Tips and tricks for extending the life of your walking belt* |
| A | How to know if your walking belt is adjusted properly? ****Over adjusting the belt to tight can severely damage your treadmill**** 1. You want to make sure that your walking belt is resting on the walking deck surface and not floating above the walking deck surface. 2. Once you have your belt laying flat on your walking deck you can check the tension by putting the tip of your finger under the middle of the side of the belt and lifting up. Belt should lift 1 to 1.5 inches Less than 1 inch is too tight Over 1.5 inches is to loose 3. Next make sure your adjustment bolts are even. If you keep your adjustment bolts even your walking belt will stay even. Now that you know whether you belt is adjusted properly make sure you have lubricated it thoroughly. Side-To-Side Belt Adjustment ****Over adjusting the belt to tight can severely damage your treadmill**** 1. Be sure no one is standing on the belt. 2. Start the treadmill moving at 5.0 mph. 3. At the rear of the treadmill there are 2 adjustment bolt heads. If the belt is to far to the right as looking at the treadmill from the rear, use the right side bolt. If the belt is too far to the left, use the left side bolt. 4. Insert the short end of the provided Allen wrench into the bolt head. With the belt running, turn the Allen wrench ½ turn clockwise. 5. Allow some time, at least 30 seconds for the belt to move. It should start moving towards the center. Turning the bolt head clockwise will cause the walking belt to move away from the bolt you are turning. 6. You may repeat the ½ turn two more times for a total of three half turns until the belt becomes centered. 7. Do not make more than 3 half turns on the same bolt. If, after 2 half turns the belt remains out of position, use the other side for adjustment. If you have been using the other side for adjustment. If you have been using the right side bolt, move to the left side. Turn the bolt counterclockwise ½ turn. Turning the bolt head c |
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| Q | Error Code Reference: |
| A | E1 – Acceleration Curve is too fast. Belt is accelerating too fast. The treadmill will shut down. E2 – Speed is over maximum or out of control. Unit shuts down. E3 – No speed sensor reading. Unit shuts down. This is the most difficult repair diagnose. The speed sensor is connected to the frame of the treadmill near the drive pulley on the front roller. There is a small magnet on the side of the pulley wheel. The sensor tip must be no more than 5mm from the magnet. If for any reason the distance is greater than 5mm the treadmill will shutdown. E4 -- Incline moved without command E5 – Incline motor overheating. Allow to cool. This takes about 15 minutes. The error code should disappear from the console when the motor is cool enough to operate. This error will appear if the user is over the weight limit or the incline motor has been in continuous operation. The motor is designed to have many pauses in its operation. E6 -- This error code appears when the treadmill starts running without any command from the console. The unit will shut down immediately and “E” will appear in the left window and “6” in the Timeout Window. E7 – This error code appears with runaway speed or acceleration faster than designed range. It appears as noted in E6. E7 locks the console and prevents any commands going to the MTCB until the repair is made. This is to prevent consumers from attempting to use a treadmill that has experienced runaway speed. Runaway speed is fixed by replacing the MTCB. A technician must then unlock the console after replacing the MTCB and set the MAXVR. Unlock console as follows: 1. Press and HOLD the MODE and STOP buttons while simultaneously turning the power off by removing the Safety Key. 2. Continue to hold MODE and STOP and replace the Safety Key. The console will beep 3. Press Speed up ONE time 4. Release all buttons. The console is unlocked. Now proceed with setting the MAXVR. |
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Turbo Hockey
| Q | My pucks do not float or slide well. |
| A | Check to be sure the surface is clean. Try spraying furniture polish into a cloth and wipe down the table. (Do not spray directly onto the table as this may clog the holes. Make sure that the motor is on when wiping cloth.) Check that the pucks are flat, not warped or chipped. Try sanding them down with very fine sandpaper. Check to make sure the area is clean and that the holes are not clogged with anything. |
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| Q | How do electronic scorers turn off? |
| A | Hold down the button for at least 3-5 seconds and the scorer will shut off. |
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| Q | Why is there no air coming from the surface? |
| A | 1. Check all surface holes to make sure they are not blocked. If you see a consistent blockage of holes please call us for further instructions 2. If you notice slight a blockage (example: wax, dust) use a toothpick or other such object to try to clear the holes. Do this with the blowers on in order to help push anything that might be caught in the hole out. 3. Now check your fans. Some tables have one fan and some have two. Feel the direction of the air. If the air is blowing towards the ground please remove that fan and check to see if the fan was installed upside down or if the blade in the fan was installed upside down. a. If the fan itself is installed upside down, flip and reinstall. b. If the blade is installed upside down, depending on the model you should be able to open the fan and flip the blade. Then reinstall on the table. |
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