Treadmills

Q  

Treadmill has no power
A   1. Check that your treadmill is plugged into a circuit of its own with no other appliance on that same outlet; check that you have plugged in the cord (looks like a phone wire) under the bottom of your console.

2. Check that you have turned the on/off switch on at the front bottom of the treadmill. Make sure you have inserted the safety key (usually red). If it is still not running take the motor cover off, this is located at the front of the treadmill and covers the motor control board (electronics), you should see a small green light on the motor control board.

3. Now unplug the treadmill and make sure the wires are connected firmly behind the on/off switch by pushing in on the wires then follow the wires to the other end to make sure they are connected, check all the white small box type parts on the electronic board (they have wires attached) push down on them to make sure they are firmly attached.

4. Check wires to the motor and to the far right located on the main frame, the speed sensor wires, it should face in towards a small round magnet inside the wheel pulley. The distance between the wheel and the sensor should be 5mm or the width of two nickels. If the distance is further than this remove the screw and hold the speed sensor closer after turning on the treadmill, if your treadmill now continues to run you will need a extension piece from us to attach to the speed sensor so it can send the signal continuously to your upper control panel or console. If the speed sensor appears to be too close to the wheel pulley it could be that the pulley has shifted from the front roller (would need a new front roller).

5. Also check for cuts or damage to the speed sensor wires and in the connecting cord (near the bottom of the side hand rail). If after checking all this and you still have no power replace the fuse (located next to on/off switch).
 

Q  

How do is the Rear Roller replaced?
A   1. Take rear roller guide covers off with Phillips screwdriver in back.

2. Turn adjusting bolts counter clockwise until they come out completely.

3. Slide roller out and put new roller in lining up the holes to the hole in the rear roller guide covers.

4. Put adjusting bolts in and tighten accordingly.

5. Put roller guide covers back on.

6. If the problem persists please contact consumer services.
 

Q  

How is the Speed Sensor replaced?
A   1. Make sure your treadmill is unplugged before you begin.

2. Remove the motor cover located in the front of your treadmill, it is held on by a few screws.

3. Locate your speed sensor; it is the small T shaped part with a red and black wire coming from it.

4. Remove the 2 screws in the speed sensor and remove the old sensor.

5. Place the adjustment holder on the frame with the open holes facing the pulley wheel, the prongs facing up and way from the pulley wheel. Insert the screws but don’t tighten fully.

6. Now place the speed sensor over the prongs with the square part facing the pulley wheel and the red and black wire to the far right.

7. Plug the treadmill back in and slide the speed sensor until it is 5mm from the magnet inside the pulley wheel, you may have to do this several times until you can position it so it no longer shuts down. Use 2 nickels to figure out the spacing. The width of 2 nickels is 5mm.

8. Once you find the correct position tighten the screws all the way; being careful not to touch any of the other electronics
 

Q  

The Speed Sensor doesn’t seem to work.
A   1. Remove the motor cover from the machine using a Philips head screwdriver. Then remove the cover from the treadmill.

2. Locate the speed sensor, and the pulley wheel. The pulley wheel is in the end of the front roller. Across from the pulley wheel is the speed sensor.

3. Check that the pulley wheel has a magnet on it. If you see a magnet go to the next step. If the magnet is missing call for replacement.

4. Now check the speed sensor. It should be 5mm away from the magnet, if for any reason the distance is greater than 5mm the treadmill will shutdown. The distance between the speed sensor and the pulley should be equal to the width of two nickels. If the distance is greater than the width of two nickels loosen the two screws holding in the sensor and adjust the sensor.

5. If the problem persists check the black and red wire coming from the sensor for any small cuts or breaks. If there are any cuts or breaks your speed sensor needs to be replaced.

6. Finally try cleaning the tip of the speed sensor with alcohol.
 

Q  

How to adjust the Speed after Replacing the Control Panel
A   Whenever the console of the treadmill is replaced, the motor speed will usually need adjustment. After replacing the control panel (or the IC within it) follow these steps.

MOTOR COVER MUST BE OFF!!


1. Turn the power switch ON.

2. Press speed up (+) key once for set up speed as 1.0.

3. Wait for the treadmill belt to run about 5 seconds.

4. Press UP (+) button and hold it until 10.0mph is reached. There is a “beep” at 10.0mph. Release UP (+) button. If your release the UP (+) button before it reaches 10.0mph you must start all over.

5. Press MODE button to show actual speed. It will show for 5 seconds.

6. If the actual speed value is less than 10.3 or more then 10.5 the MAX VR must be adjusted to hold the speed in this range. The MAX VR adjustment is on the motor control board. The adjustment screw is in a blue square collar. It has a small amount of glue on it that will need to be removed. A small pocketknife or screwdriver blade usually can pick the glue drop off. The blue collar has “MAX” next to it on the board. It is located on the edge on the motor side of the board.

7. If, after the adjustment, the speed will not hold in the 10.3 to 10.5 range, press the speed down button until the speed setting is below 8.0mph. Wait for the belt to slow down and then repeat step #6. Repeat until the belt speed holds in the 10.3 to 10.5 range when the speed is set for 10.0mph

8. Place a small drop of glue on the MAX VR screw to hold the setting.
 

Q  

How do I lubricate my walking belt?
A   LUBRICATION
1. Your deck and walking belt come from the factory ready to use. There is no need to apply any lubricant in order to start to use your new treadmill. We recommend that a small amount of the lubricant provided on your parts tray be applied approximately every 50 hours of use.
2. In order to apply the lubricant your must follow these steps:
A. Unplug the treadmill from the electrical outlet.
B. Loosen the belt tension a small amount by turning the roller adjustment screws at the end of the treadmill counter clockwise (to the left). Use the hex key that was provided with your treadmill. You may need to turn both these screws at least 2 full turns or more to provide the slack you need to perform the lubrication.
C. When you can lift the edge of the treadmill walking belt a small distance from the deck, one inch or so, you will have enough space to apply the lubricant.
D. Snip the end of the “needle” top of the silicone container with a scissors or other sharp object. Be careful not to cut off too much of the top. You need a very small opening to properly apply the lubricant. There is a cap provided to close the container after use. Push the “needle” top of the container under the belt as far as you can and apply the silicone directly to the deck. The silicone should be applied in drops or in a very thin stream. Apply the silicone the entire length of the deck on both sides of the walking belt. One application per side is all that is needed.
E. Tighten the roller adjustment bolts by turning them clockwise (to the right) the exact same number of turns that you used to loosen them. You must now make sure that the treadmill walking belt is centered.
F. Plug the treadmill in to the electrical outlet.
G. With no one on the treadmill, start it at a slow speed, less than 2.5 MPH. Watch the belt for 30 to 60 seconds. If it is running in the center of the deck, increase the speed to 5.0 MPH and observe if it stays in the center of the deck. If
 

Q  

How do I align the handrails relative to the console?
A   1. Install two upper console mounting brackets onto the back of the console LOOSELY, leaving from ¼ inch to ½ inch of thread showing on the screw end that protrudes out of the screw hole on the back of the console.
2. Slide the console over the handrails from the top toward the rear of the treadmill so that the mounting brackets go under the handrails and the console goes over the handrails. Then carefully push the lower section of the console into place by pushing the slots near the console base over the center handrail.
3. Attach each of the small bracket mounting screws through the two upper console mounting brackets and into the bottom of the handrails, and tighten the two screws FIRMLY. Secure right side (view from under console toward rear of the treadmill) first.
4. Tighten the four bracket mounting screws previously mounted loosely, thereby securing the upper two console mounting brackets firmly in place.
5. Lastly, attach the two lower console mounting brackets by first inserting the four bracket mounting screws loosely, then by inserting the two handrail mounting screws tightly.
 

Q  

How do I unlock the control panel?
A   1. Press and hold the mode and stop keys
2. Remove the safety key for a second then install back into the control panel
3. Now press the speed up(+) buttton once.
4. Now release the mode and stop buttons.
5. Your treadmill should now be unlocked

Be sure the treadmill is plugged in and the power switch turned on with the safety key installed.
 

Q  

Walking belt maintenance. *Tips and tricks for extending the life of your walking belt*
A  
How to know if your walking belt is adjusted properly?
****Over adjusting the belt to tight can severely damage your treadmill****

1. You want to make sure that your walking belt is resting on the walking deck surface and not floating above the walking deck surface.
2. Once you have your belt laying flat on your walking deck you can check the tension by putting the tip of your finger under the middle of the side of the belt and lifting up.
Belt should lift 1 to 1.5 inches
Less than 1 inch is too tight
Over 1.5 inches is to loose
3. Next make sure your adjustment bolts are even. If you keep your adjustment bolts even your walking belt will stay even.

Now that you know whether you belt is adjusted properly make sure you have lubricated it thoroughly.

Side-To-Side Belt Adjustment
****Over adjusting the belt to tight can severely damage your treadmill****
1. Be sure no one is standing on the belt.
2. Start the treadmill moving at 5.0 mph.
3. At the rear of the treadmill there are 2 adjustment bolt heads. If the belt is to far to the right as looking at the treadmill from the rear, use the right side bolt. If the belt is too far to the left, use the left side bolt.
4. Insert the short end of the provided Allen wrench into the bolt head. With the belt running, turn the Allen wrench ½ turn clockwise.
5. Allow some time, at least 30 seconds for the belt to move. It should start moving towards the center. Turning the bolt head clockwise will cause the walking belt to move away from the bolt you are turning.
6. You may repeat the ½ turn two more times for a total of three half turns until the belt becomes centered.
7. Do not make more than 3 half turns on the same bolt. If, after 2 half turns the belt remains out of position, use the other side for adjustment. If you have been using the other side for adjustment. If you have been using the right side bolt, move to the left side. Turn the bolt counterclockwise ½ turn. Turning the bolt head c
 

Q  

Error Code Reference:
A   E1 – Acceleration Curve is too fast. Belt is accelerating too fast. The treadmill will shut down.

E2 – Speed is over maximum or out of control. Unit shuts down.

E3 – No speed sensor reading. Unit shuts down. This is the most difficult repair diagnose. The speed sensor is connected to the frame of the treadmill near the drive pulley on the front roller. There is a small magnet on the side of the pulley wheel. The sensor tip must be no more than 5mm from the magnet. If for any reason the distance is greater than 5mm the treadmill will shutdown.

E4 -- Incline moved without command

E5 – Incline motor overheating. Allow to cool. This takes about 15 minutes. The error code should disappear from the console when the motor is cool enough to operate. This error will appear if the user is over the weight limit or the incline motor has been in continuous operation. The motor is designed to have many pauses in its operation.

E6 -- This error code appears when the treadmill starts running without any command from the console. The unit will shut down immediately and “E” will appear in the left window and “6” in the Timeout Window.

E7 – This error code appears with runaway speed or acceleration faster than designed range. It appears as noted in E6. E7 locks the console and prevents any commands going to the MTCB until the repair is made. This is to prevent consumers from attempting to use a treadmill that has experienced runaway speed. Runaway speed is fixed by replacing the MTCB. A technician must then unlock the console after replacing the MTCB and set the MAXVR. Unlock console as follows:
1. Press and HOLD the MODE and STOP buttons while simultaneously turning the power off by removing the Safety Key.
2. Continue to hold MODE and STOP and replace the Safety Key. The console will beep
3. Press Speed up ONE time
4. Release all buttons. The console is unlocked. Now proceed with setting the MAXVR.